Shipping Information
Processing Time
- All orders require 5–7 business days (Monday to Friday) to be processed and prepared for shipping.
- You will receive an email confirmation once your order has been processed and shipped.
Shipping Time
- After processing, shipping typically takes 7–10 business days (Monday to Friday).
- The total estimated delivery time is 12–17 business days from the date of order confirmation.
Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email.
- You can track your order by visiting our Order Tracking Page and entering your tracking number.
- Important: Tracking information may take 3–5 business days to update in the carrier’s system. If your tracking number is not working after this time, please contact the carrier or email us at [email protected] for assistance.
Peak Season Delays
- During high-demand periods such as holidays, Black Friday, or Christmas, shipping times may be extended due to carrier limitations.
- To avoid delays, we recommend placing orders at least 25 days in advance during peak seasons.
Lost or Delayed Shipments
If your order is marked as delivered but you haven’t received it, please:
- Check with neighbors or household members who might have received the package on your behalf.
- Contact the shipping carrier with your tracking number for further details.
- If the package cannot be located, email us at [email protected], and we will assist you in resolving the issue, including filing a claim if necessary.
For any other shipping inquiries, feel free to contact our support team at [email protected].